Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and safeguards your personal information when you visit our website anthonys-coalpizza.top, place an order, use our digital services, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

We are committed to protecting your privacy and handling your personal data responsibly and transparently, in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection statutes.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We operate the website located at anthonys-coalpizza.top and provide online ordering, reservation, and information services related to our restaurant operations.

For any privacy-related questions, concerns, or requests, you may contact us at the email address listed above. We will respond to all legitimate privacy inquiries within a reasonable timeframe, and no later than as required by applicable law.

2. Information We Collect

We collect several categories of personal information in connection with our website and food service operations. The specific data we collect depends on how you interact with us.

2.1 Personal Information You Provide Directly

When you use our website, place an order, make a reservation, subscribe to marketing communications, or contact us, you may voluntarily provide us with the following types of personal information:

• Identity Information: First name, last name, username or similar identifier.
• Contact Information: Email address, telephone number, billing address, delivery address, and other similar contact details.
• Account Information: Username and password if you create an account on our platform.
• Order and Transaction Data: Details about the food products and services you have purchased, order history, special dietary preferences or requests, and payment confirmation data.
• Payment Information: Credit or debit card numbers, billing information, and other financial data necessary to complete transactions. Note: Full payment card details are processed by our PCI-DSS compliant payment processors and are not stored directly on our servers.
• Communications Data: Any messages, feedback, complaints, or inquiries you send us via email, contact forms, or other channels.
• Marketing Preferences: Your preferences for receiving marketing communications from us and your communication preferences.
• Dietary and Allergen Information: If you voluntarily provide information about dietary restrictions or food allergies to assist us in fulfilling your orders safely.

2.2 Information Collected Automatically

When you access and use our website, we automatically collect certain technical and usage information through cookies and similar tracking technologies, including:

• Device Information: IP address, device type, operating system, browser type and version, device identifiers, and mobile network information.
• Usage Data: Pages you visit on our website, links you click, referring URLs, time and date of your visit, time spent on each page, and navigation paths through our site.
• Location Data: General geographic location inferred from your IP address. We do not collect precise GPS-level location data unless you explicitly grant permission.
• Cookie and Tracking Data: Information stored by cookies, pixel tags, web beacons, and similar technologies placed on your device. Please see Section 8 of this policy for more details on our cookie practices.
• Log Data: Server logs that record information such as access times, error logs, and technical events related to website performance.

2.3 Information from Third Parties

We may also receive personal information about you from third parties in the following circumstances:

• Third-Party Ordering Platforms: If you place an order through a third-party delivery or ordering application (such as DoorDash, Grubhub, Uber Eats, or similar services), those platforms may share relevant order and contact information with us to facilitate your order.
• Analytics Providers: We receive aggregated or anonymized analytics data from services such as Google Analytics to help us understand website traffic and user behavior.
• Social Media Platforms: If you interact with our social media pages or use social login features, we may receive certain profile information from those platforms in accordance with your privacy settings and their policies.
• Payment Processors: Our payment processing partners may provide us with transaction confirmation and fraud detection signals.
• Marketing Partners: We may receive data from advertising and marketing partners to help us reach potential customers and measure the effectiveness of our campaigns.

3. How We Use Your Information

We use the personal information we collect for the following purposes, always in accordance with applicable law and with an appropriate legal basis where required:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders and reservations.
• Managing your account and customer profile.
• Processing payments and refunds.
• Sending you order confirmations, receipts, and transactional notifications.
• Communicating with you about your orders, dietary requirements, or special requests.
• Providing customer support and responding to your inquiries and complaints.

3.2 Business Operations and Improvement

• Analyzing usage patterns and trends to improve our website functionality, menu offerings, and customer experience.
• Conducting internal research and analytics to better understand our customer base.
• Testing and developing new features and services.
• Monitoring website performance and diagnosing technical issues.
• Maintaining the security and integrity of our systems and services.

3.3 Marketing and Communications

• Sending you promotional emails, special offers, newsletters, and marketing communications about our products and services, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• Personalizing content and recommendations based on your preferences, order history, and browsing behavior.
• Displaying targeted advertisements on third-party platforms and websites.
• Conducting surveys, promotions, contests, and loyalty programs.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that opting out of marketing does not affect our ability to send you transactional or service-related communications.

3.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations.
• Responding to lawful requests from law enforcement or government authorities.
• Detecting, preventing, and investigating fraudulent transactions, security breaches, and other illegal activities.
• Enforcing our Terms of Service and other legal agreements.
• Protecting the rights, safety, and property of our customers, employees, and the public.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our business and delivering our services. These providers are contractually obligated to protect your data and may only use it for the specific purposes we authorize. Categories of service providers include:

• Payment Processors: Companies that process credit card and other electronic payments on our behalf.
• Delivery and Logistics Partners: Third-party delivery services that help fulfill your food orders.
• Cloud Hosting and IT Providers: Companies that provide server infrastructure, data storage, and technology services.
• Analytics Providers: Services such as Google Analytics that help us measure website traffic and user behavior.
• Email and Marketing Platforms: Services that help us send emails, manage marketing campaigns, and communicate with customers.
• Customer Support Tools: Platforms used to manage customer service inquiries and support tickets.
• Fraud Prevention Services: Companies that help us detect and prevent fraudulent activity.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request.
• Enforce our Terms of Service or protect our legal rights.
• Prevent fraud, security threats, or illegal activities.
• Protect the safety of our customers, employees, or the public.

4.3 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of its assets, your personal information may be transferred to the successor entity as part of that transaction. We will notify you of any such change through a notice on our website or by email, and you will have the opportunity to exercise your rights regarding your data.

4.4 With Your Consent

We may share your personal information with other third parties when you have given us explicit consent to do so, such as when you participate in a co-branded promotion, loyalty partnership, or other program involving a named third party.

4.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes. This type of data is not subject to the same protections as personal information under this Privacy Policy.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, organizational, and administrative measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: We limit access to personal information to authorized employees and contractors who need it to perform their job functions, subject to strict confidentiality obligations.
• Payment Security: Payment card data is processed through PCI-DSS compliant payment processors. We do not store full credit card numbers on our systems.
• Secure Data Storage: Personal information is stored on secure servers with appropriate physical and logical access controls.
• Regular Security Reviews: We periodically review and update our security practices to address emerging threats and vulnerabilities.
• Incident Response: We maintain procedures to detect, assess, and respond to data security incidents, and we will notify affected individuals and relevant authorities as required by law in the event of a breach.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights with respect to your personal information. We honor the privacy rights described below and will not discriminate against you for exercising any of these rights.

6.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain legal exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information for monetary consideration, but if we share data for advertising purposes, you may opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information (such as financial information or precise geolocation data) to purposes necessary for providing our services.
• Right to Non-Discrimination: We will not deny you services, charge you different prices, or provide a lower quality of service because you exercised your privacy rights.

6.2 General Privacy Rights for All Users

Regardless of your state of residence, we voluntarily honor the following privacy rights for all users of our services:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information about you.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain data.
• Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Object to Marketing: You may opt out of direct marketing communications at any time.

6.3 How to Submit a Privacy Request

To exercise any of the rights described above, please submit a request to us by:

• Email: [email protected]

We will verify your identity before processing your request to prevent unauthorized access to your information. Verification may require you to provide certain identifying information that matches what we have on file. We will respond to verifiable requests within 45 days as required under the CCPA/CPRA, with a possible extension of an additional 45 days when reasonably necessary, provided we notify you of the extension.

You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide proof of their authorization, and we may still require you to verify your identity directly with us.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention periods we apply are as follows:

When your personal information is no longer needed for its intended purpose and no legal basis exists for retaining it, we will securely delete, destroy, or anonymize it in accordance with our internal data retention and disposal procedures.

8. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing activities. Below is a brief overview of how we use these technologies:

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to navigate the site, use the shopping cart, and complete orders. These cookies cannot be disabled without affecting core website functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools like Google Analytics for this purpose.
• Functional Cookies: Allow our website to remember your preferences, such as your location, language, or previously viewed items, to provide a more personalized experience.
• Marketing and Targeting Cookies: Used to deliver advertisements that are relevant and engaging to you, and to track the effectiveness of our marketing campaigns across websites and platforms.

8.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, or alert you when new cookies are set. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features, including online ordering.

For more detailed information about the specific cookies we use, their purposes, and how to opt out, please refer to our Cookie Policy, which is available on our website at anthonys-coalpizza.top.

9. Children's Privacy

Anthony's Coal Fired Pizza directs its online services to individuals who are at least 18 years of age. We do not knowingly solicit, collect, or retain personal information from children under 18. If you are a parent or guardian and you believe your child under 18 has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate steps to locate and delete that information from our systems.

If we discover that we have inadvertently collected personal information from a child under 18, we will promptly delete such information in accordance with applicable federal and state law, including the Children's Online Privacy Protection Act (COPPA).

10. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based business and our primary data processing activities take place within the United States. However, some of our third-party service providers, including cloud hosting providers, analytics platforms, and marketing tools, may process data in locations outside of the United States.

If your personal information is transferred to countries outside the United States, we take steps to ensure that adequate protections are in place for your data, including through contractual agreements with our service providers that require them to maintain appropriate data protection standards consistent with applicable U.S. law.

By using our website and services from outside the United States, you acknowledge that your personal information may be transferred to, processed in, and stored in the United States or other countries, which may have different data protection laws than your country of residence.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery apps, or other external services. This Privacy Policy applies only to our website and services and does not govern the privacy practices of any third-party sites or platforms. We encourage you to review the privacy policies of any third-party services you visit. We are not responsible for the privacy practices or content of third-party websites.

12. California "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us have the right to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. If you are a California resident and wish to make such a request, please contact us at [email protected] with the subject line "California Shine the Light Request."

13. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, our website does not respond to browser-initiated DNT signals because there is currently no universally accepted standard for how websites should respond to such requests. However, we do offer you options to manage your privacy preferences through our cookie settings and the opt-out mechanisms described in this Privacy Policy.

14. How to File a Complaint

If you have concerns about how we handle your personal information and you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority.

14.1 Contact Us First

We encourage you to contact us first so that we can address your concerns directly:

• Email: [email protected]
• Website: anthonys-coalpizza.top

We will make every effort to respond to your complaint within 30 days and to resolve the issue to your satisfaction.

14.2 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) enforces consumer protection laws in the United States, including those related to unfair or deceptive privacy practices. If you believe your consumer privacy rights have been violated, you may file a complaint with the FTC:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

14.3 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

14.4 State Attorneys General

Many states have an Attorney General's office that handles consumer privacy complaints. You may also contact your state's Attorney General if you believe your privacy rights under state law have been violated. A directory of state Attorneys General can be found at the National Association of Attorneys General (NAAG) website at www.naag.org.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on this page with a new "Last Updated" date.
• Provide notice on our website's homepage or through other prominent means.
• Where required by law, notify you directly by email.

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us. We are committed to resolving any concerns you may have in a timely and transparent manner.

This Privacy Policy was last updated on March 21, 2026 and is effective as of that date. All previous versions of this Privacy Policy are superseded by this document.